Terms & Conditions

Last updated: March 19, 2026

1) About Shopix

Shopix is a subscription-based platform that helps sellers create and manage their own online store without technical knowledge. Sellers can add products, prices, images, offers, payment methods, and order settings, then share their store link with customers. Customers can browse products, add items to cart, place orders, and pay using the payment methods enabled by the seller.

2) Acceptance Of These Terms

By accessing or using Shopix, including the website, seller dashboard, online storefronts, checkout flow, tracking pages, or related services, you agree to these Terms. During seller registration, the person creating the account must actively agree to the Terms & Conditions and Refund Policy before continuing. If you use Shopix for a business or organization, you confirm that you are authorized to accept these Terms on its behalf.

3) Seller Accounts And Access

Sellers are responsible for maintaining the confidentiality of their login credentials and for all activity under their account.
Sellers must provide accurate account and business information and keep it updated.
Shopix may suspend access, require verification, or restrict certain features if we believe an account presents a fraud, abuse, or security risk.

4) What Shopix Provides

Shopix provides the software and infrastructure that allow sellers to operate an online store, receive orders, manage payments and order statuses, run promotions, and communicate with customers through the platform's tools. Shopix does not manufacture, stock, own, or deliver the products sold by sellers unless stated separately in writing.

5) Seller Responsibilities

Sellers are responsible for the products, pricing, descriptions, offers, delivery promises, policies, taxes, and other information shown in their store.
Sellers are responsible for fulfilling orders, confirming payments, managing returns or refunds offered to their customers, and complying with all applicable laws and regulations.
Sellers must ensure they have the rights to use any content they upload, including images, logos, product descriptions, reviews they display, and marketing content they send.
Sellers must not use Shopix for unlawful, misleading, fraudulent, or harmful activity.

6) Customer Orders

Orders placed through Shopix are orders submitted to the seller, not to Shopix.
The seller controls whether an order is accepted, rejected, processed, delivered, completed, refunded, or cancelled.
Questions about a product, delivery issue, refund request, return request, exchange, order mistake, or seller policy must be directed to the relevant seller.

7) Payments

Sellers may enable supported payment methods such as online card payments, bank transfers, or cash on delivery.
Shopix may display payment instructions, capture payment-related status data, and support receipt uploads or order confirmation workflows as part of the service.
Shopix is not responsible for customer payment disputes, seller refund decisions, failed bank transfers, card issuer decisions, or chargebacks between buyers and sellers, except to the extent required by law or a separate written agreement.

8) Subscription Fees And Billing

Shopix is offered on a subscription basis. Sellers may also be charged setup, add-on, or other service fees if clearly communicated.
Subscription periods, prices, trial periods, and discounts are shown at checkout or in the seller dashboard.
Refund eligibility for first-time subscription purchases, renewals, and plan upgrades is governed by the Refund Policy, including the 24-hour request window where it applies.
Access to some features may be limited, suspended, or terminated if required payments are not made on time.

9) Acceptable Use

Do not misuse the platform, attempt unauthorized access, interfere with system performance, scrape content unlawfully, or bypass security controls.
Do not upload viruses, malicious code, unlawful content, or content that infringes another person's rights.
Do not copy, resell, sublicense, or commercially exploit Shopix itself without prior written permission.

10) Store Content And Platform Data

Sellers retain ownership of the business names, logos, product content, pricing, images, descriptions, and other store materials they provide. Sellers grant Shopix a limited license to host, process, display, transmit, and use that content solely to operate, improve, secure, and support the service.

11) Marketing And Communications

Shopix may send operational emails, verification messages, service notices, payment reminders, security notices, and support communications. Sellers may use Shopix marketing tools only for lawful business communications related to their store and must ensure the content they send is accurate and compliant with applicable law.

12) Third-Party Services

Shopix may rely on third-party service providers, including hosting, storage, analytics, messaging, email delivery, payment-related services, and infrastructure tools. Those services may be subject to their own terms and policies.

13) Disclaimer And Limitation Of Liability

Shopix is provided on an "as is" and "as available" basis.
Shopix does not guarantee uninterrupted availability, error-free operation, or that the platform will meet every seller's business needs.
Shopix is not liable for seller products, seller policies, delivery performance, stock accuracy, customer disputes, lost profits, indirect damages, or business interruptions, to the maximum extent permitted by law.

14) Suspension, Termination, And Account Closure

We may suspend, restrict, or terminate access if we reasonably believe there is fraud, non-payment, unlawful use, abuse of the platform, security risk, or a breach of these Terms. Sellers may stop using Shopix at any time, but fees already paid remain subject to the Refund Policy.

15) Changes To These Terms

We may update these Terms from time to time. If you continue using Shopix after revised Terms become effective, you agree to the updated version.

16) Contact

If you have questions about these Terms, contact zeiro.agency@gmail.com.